![]() ![]() If you purchase using a credit card or PayPal, you will receive your registration and license code information immediately via email. When will I receive my license code after purchasing? If you still cannot locate the email, please contact us at and we will assist you as soon as possible. Your email service provider may be rejecting emails from unknown senders.You may have provided an invalid email address when ordering the software.The email containing the license code may have been sent directly to your Spam folder due to your email settings.There are several reasons why you may not have received your license code, including: If for any reason you are not satisfied with your purchase, please contact us within 90 days of your purchase date to request a refund. Additionally, we offer functional trial versions of our software so that customers can fully evaluate and try our products before making a purchase. We provide a 90-day money-back guarantee on all of our products to ensure customer satisfaction. No, there is no additional fee to transfer your license code to another computer as long as your license code is still valid. We will be happy to assist you in finding your license code Do I Need to Pay an Extra Fee to Transfer My License Code to Another Computer? Please ensure that the email address you use to retrieve the license code is the same one that you used when you originally ordered the product.Īlternatively, you can email and provide your name, email address, and order number (if known). If you have lost your license code, please visit the Lost License or My Account page to retrieve it.
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